Terms & Policies

Terms and Conditions

Crowdscrum purposefully seeks to describe clear terms for trading, because the service that our crowdfunding portal offers is transparent and unambiguous to interested parties on its activities and role. However, for peace of mind please find the common terms below.

Unlike traditional, ‘all or nothing’ websites, Crowdscrum believes that a lot of hard work and perseverance goes into every campaign, and so whatever is realised on completion is reinvested back to the Beneficiary Organisation as stated on the Application Form submitted, normal within 14 days of closure, with the only deduction a maximum 10 percent that represent the costs of Crowdcrum’s support and remuneration by way of contribution to professional fees, and includes all fees we incur for processing payments by PayPal.

Forecasts and recommendations in any Crowdscrum campaign are made in good faith and on the basis of the information before the Company at the time. Results must depend among other things on effective co-operation of the Applicant and the Beneficiary Organisation’s staff. In consequence, no statement in any communications (be they written or implied) is a representation, undertaking, warranty or contractual condition. The Company shall not be liable to the Applicant and/or Beneficiary Organisation for any losses which were not reasonably foreseeable on acceptance of an Application or for any indirect or consequential losses including loss of revenue, expected profits and claims by third parties.

Crowdscrum retains all copyright and editorial rights associated with materials and creation of this campaign, less any photographs or images (excluding video) that is provided by the Applicant and/or Beneficiary Organisation. We do not make any promises as to the truth, accuracy, integrity, quality or completeness of the content or information that appears on Crowdscrum and you should not rely on it being accurate, truthful or complete.

It is expect and assumed that the Applicant and/or Beneficiary Organisation has received all necessary consents such as parental consent and use of photographs, images and videos as the responsibility rest firmly with them. The Company shall not be liable to the Applicant and/or Beneficiary Organisation for any losses which were not reasonably foreseeable on acceptance of an Application or for any indirect or consequential losses including loss of revenue, expected profits and claims by third parties.

As PayPal is presently our main payment option you agree to be bound by the following Terms https://developer.paypal.com/webapps/developer/docs/classic/lifecycle/crowdfunding-uk/ Specifically:

“When offering rewards you must:

List the type of rewards you’re offering in exchange for each donation amount.

Include a disclaimer on your campaign site and marketing material that you will make a best effort to provide the reward but delivery is not guaranteed.

Please note, however, that as per section 2.5.1 (b), [Applicants and/or Beneficiary Organisations} are expected to deliver all Rewards which are offered to Backers.

Crowdscrum does not cover regulated investments. Thus, in need not be compliant with Financial Conduct Authority. There is no requirement to adhere to the Financial Ombudsman Service or the Financial Services Compensation Scheme. The Site does however comply with ethics and protocol of its parent company’s track record and reputation in trading. We are not liable for any aspect of PayPal’s service.

Crowdscrum is not responsible for issuing refunds to any backers. Any contentious issues or disputes must be raised with the Beneficiary Organisation direct.

If any part of these Terms is found to be unenforceable as a matter of law, all other parts of these Terms will not be affected and shall remain in force.

Any disputes or claims between us arising out of or in connection with these Terms or any contract made under them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of England and Wales.

Privacy Policy

Welcome to the website of ACROBAT FCSM.  This is a trading name of: Company registrations, ACROBAT Consulting & Marketing LTD 3113987 and FC Sports Marketing LTD 7355708. We take your privacy seriously and set out this Privacy Policy to explains the protocol as it might relate to data collection, as applicable. In general, we do not collate and/or retain any information, other than retention of any details that you send to any of our businesses (including ‘Crowdscrum’).

We will NOT use your personal details for marketing purposes nor share with third parties, without consent.

Data collection

When entering a Contract with ACROBAT FCSM, we might collect your personal data (name, salutation, title, email address and phone number) in order to carry out the services you require from us contractually.

When you enter an enquiry into www.acrobatfcsm.com, we retain the data that you have supplied, so as to respond to your enquiry.

Security of data

Data will only be retained on our secure ‘cloud’ servers which are administered by our retained IT consultancy. Data shall be retained, unless request to be deleted, for example under the terms of any non-disclosure agreement.

ACROBAT FCSM is a ‘processor’ of your data. You are the ‘controller’ of aforesaid data. We have used Mail Chimp as a third-party processor. In such instances this being stored on Mail Chimp unless deleted or requested to be deleted by yourselves or any contractual agreement.  Mail Chimp is fully compliant GDPR.  We always have opt out content clearly identified and included.

Removal of data

When entering a Contract with ACROBAT FCSM, in effect you are giving consent for our Company(Companies) to hold your personal data for contractual reasons. If you wish for us to remove completely, your personal data, please email info@acrobatfcsm.com, stating your wish to ‘opt out’ and unless a sound commercial reason, this will be actioned forthwith.

We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

Complaints

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection representative. If you are not satisfied with our response or believe ACROBAT FCSM is not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or go online to www.ico.org.uk/concerns.

If you have any questions that have not been covered, please contact our Data Protection representative, Adrian Stores, who will be pleased to help you. He can be contacted at info@acrobatfcsm.com or write to him ACROBAT FCSM Marion House, 62A Stockport Road, Cheadle STOCKPORT, UK SK8 2AF

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